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17/07/14: Power operator on hand as weather warning issued to North West

The Met Office has issued a yellow weather warning for heavy thundery showers to hit the North West on Saturday. Power operator on hand as weather warning issued to North West

In response Electricity North West, the region’s power network operator, would like to assure customers that they are on hand if the weather affects the power supply to their homes or businesses.

The company, which covers the North West from Carlisle to Macclesfield, is closely monitoring the weather and has engineers on standby to help restore power and repair weather related damage to the overhead power lines and underground cables.

Susan Stockwell, customer director at Electricity North West, said: “We work hard throughout the year maintaining and upgrading the network, but unfortunately overhead power lines can be damaged by high winds or lightning and underground electricity cables can be damaged by severe flooding.

“We want to remind our customers that we are on hand 24/7 and we will be closely monitoring the weather in the run up to the weekend.”

The weather warning, which is in place from 1am until midnight on Saturday, is for torrential downpours with frequent lightning, hail, strong gusts and potential flooding.

To report a power cut or damage to the power network please call us on 0800 195 4141, follow us @ElectricityNW or visit

Top ten tips for dealing with power cuts
• If there is a power cut first check your trip switches to see if it is an internal power cut.
• If you can’t find a reason for your electricity to be off ring our 24-hour emergency line on 0800 195 4141 and signup to receive updates to your mobile.
• Keep a battery-operated torch handy.
• If you are a vulnerable customer or rely on electricity for medical reasons please ensure you register as a priority customer at
• If you use a stair lift check with the supplier to see if it can work without electricity.
• Consider installing an Uninterruptible Power Supply (UPS) system, which will safeguard your IT equipment giving you time to save any work.
• If you run a business and cannot afford to be without power it may be worthwhile investing in a generator.
• Leave at least one light switched on so you will know when your power is restored.
• Leave your fridge and freezer doors closed–chilled products should remain safe for a number of hours.
• Follow @ElectricityNW on Twitter for updates and more tips.

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