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Latest news

14/02/14: Severe weather update 16:00

We have successfully restored power to almost all of the 20,000 customers affected by the severe weather which hit our region on Wednesday evening. Castle Rock, Cumbria

We have had more than 400 engineers working around the clock repairing the damage and we also drafted in extra engineers. The remaining 100 customers, of which around half have been off for two nights, will be restored this evening.

At the peak of the storm on Wednesday night, which followed a Met Office red weather warning for wind, 11,000 properties were without power across the North West.

Conditions made it difficult for engineers to access sites due to trees blocking roads, and the wind also prevented linesmen in some areas from climbing poles to restore supplies.

The wind had blown trees and debris into overhead power lines and snapped electricity poles in a number of areas.

In daylight we discovered that the extreme wind has caused more damage than expected, meaning that there are multiple repairs needed on some lines but we assure customers we are continuing to work around the clock to repair the damage and restore supplies as quickly as possible.

We would like to thank customers for their patience and also their understanding of the difficult conditions our engineers faced over the past few days. 

Visit our photo gallery to see the conditions faced by our engineers when repairing the damage caused by the severe weather.

If you have a power cut, please call Electricity North West on 0800 195 4141 or check our power cut pages for advice.

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