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Latest news

14/02/14: Power restored to final customers after severe weather

We have successfully restored power to the remaining few customers affected by the severe weather which hit our region on Wednesday evening. Tree takes down power lines, Lancashire

More than 400 engineers worked around the clock to restore power to more than 20,000 customers across the North West.

At the peak of the storm on Wednesday night, which followed a Met Office red weather warning for wind, 11,000 properties were without power in the region.

Conditions made it difficult for engineers to access sites due to trees blocking roads, and the wind also prevented linesmen in some areas from climbing poles to restore supplies.

The wind had blown trees and debris into overhead power lines and snapped electricity poles in a number of areas.

In daylight we discovered that the extreme wind has caused more damage than expected, meaning that there were multiple repairs needed on some lines and some further repair work will be completed over the weekend.

We would like to thank customers for their patience and also their understanding of the difficult conditions our engineers faced over the past few days. To see some examples of the extreme storm damage our engineers faced please visit our photo gallery.

If you have a power cut, please call Electricity North West on 0800 195 4141 or check our power cut pages for advice.

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We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

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Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.

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