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Latest news

12/02/14: Severe weather update 21:00

We are working hard to restore supplies to approximately 10,000 customers across the region and have already restored several thousand since the severe weather began late this afternoon.

Unfortunately the wind speed, which is up to 100mph in some areas, is hampering some restoration efforts. We expect the severe weather to continue through the evening across the region moving North.

Supplies may not be restored this evening due to the severity of the weather; however we have engineers ready to continue repairs from first light on Thursday.

If you see power lines down, do not approach them. Call us immediately on 0800 195 4141 or email us at [email protected].

This message will be updated at 09:30 tomorrow morning.

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What happens when I have a power cut?

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.