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Latest news

30/12/13: Power restored to customers in Cumbria after severe weather

Last night power was successfully restored to the remaining 11 customers in Cumbria after the region was hit by severe weather.Severe weather affecting power supplies

At the peak of the storm on Thursday night, which followed a Met Office amber weather warning for wind, 15,000 properties were without power. In total, 25,000 properties have been without power due to the storm and engineers have worked around the clock in extremely difficult conditions to ensure power is restored as quickly as possible.

The wind had blown trees and debris into overhead power lines and snapped electricity poles in a number of areas.

Conditions on Friday also made it difficult for engineers to access sites due to trees blocking roads, and the wind also prevented linesmen in some areas from climbing poles to restore supplies.

We drafted in extra engineers to help clear the trees and debris to ensure we restored power as soon as possible.

We would like to thank customers for their support and patience over the past few days.

If you have a power cut, please call Electricity North West on 0800 195 4141 or check our power cut pages for advice.

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What happens when I have a power cut?

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

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Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.

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