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07/11/2012: Electricity North West prepares for winter weather

As the cold winter weather looms, Electricity North West has been working tirelessly to undergo its annual preparations to ensure power supplies are fully maintained and provided to residents and businesses across the region during the cold winter months.

Every year the company, which manages and owns the region’s power network, gears up for winter by assessing the network and focusing a multi-million pound investment programme on strengthening power supplies and services for customers.

Electricity North West helps protect the five million people they serve from the impact of power cuts caused by extreme weather with a successful combination of both proactive maintenance and efficient communication.

Susan Stockwell, customer director at Electricity North West, said: “While the network operates at 99.99 percent reliability, and we have a wide range of advanced systems in place to keep power cuts to a minimum, they can and do still happen.

“Whether because of metal theft, vandalism, or an act of nature such as severe weather or falling trees, the supply of electricity to homes and businesses can sometimes be interrupted unexpectedly.

“We do everything we can to restore power as quickly as possible if there is a problem and we ensure a thorough plan is in place which is rolled out across the entire North West.”

Over the past year, Electricity North West has invested more than £20m to maintain and refurbish the overhead power network to help ensure its reliability throughout winter conditions. The programme includes replacing ageing poles and steelwork to ensure resilience against high winds, snow and icy conditions.

To minimise disruption for customers, all non-essential maintenance work on the network is rescheduled outside of the Christmas and New Year holiday periods. Due to safety reasons and to avoid unplanned power cuts, engineers still carry out essential maintenance work.

With a full team of in-house arborists, Electricity North West also continues their successful tree pruning programme throughout the year to prevent power cuts caused by branches falling and encroaching on the overhead power lines.

Vulnerable customers, including some older or disabled people, or those with a medical dependency on electricity, can also sign up to Electricity North West’s Priority Services Register to receive practical and personal support if they experience a power outage. To register please visit or call 0800 195 4141.

To find out more about how Electricity North West prepares for winter click here.

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