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Customer awareness campaign

This year we've launched our third customer awareness advertising campaign which will run until the end of January. We're using adverts across the region on the radio, on buses, online, and on social media. You can also see our responsive weather ads online during severe weather.

We're giving customers the chance to learn more about the different things we power and the people that make it happen. The campaign features ‘we power the network that powers your day’ film, radio and digital adverts and a second video to find out ‘what children think about electricity’.

 There’s also a chance to meet the people that power your day with new staff profiles online and across social media. 

We want to you to know that we're here 24/7, working to keep the power running. And we're ready for action if anything happens. It’s even easier to contact us now on the new free national number, 105, which you can call if you experience a power cut.
So if your power does go off, get in touch and we'll get it back on as soon as possible.

We asked kids where they think electricity comes from, this is what they said...

Listen to our radio advert...

Major incident

Engineers are working to restore power to properties after severe flooding in Lancashire and Rochdale.

We are doing everything we can to restore power and we'll update you regularly on our news section and TwitterFor emergencies, please call us on 0800 195 4141.