We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Electricity North West website. However, if you would like to, you can change your cookie settings at any time.

Continue      Find out more

Adjust text size:   A   A   A

Closedown report

The three-year Capacity to Customers LCN Fund project is now complete. The main findings can be summarised as follows:

C2releases extra capacity and delivers economic and carbon benefits

The C2team worked with academic partners to prove that C2can unlock capacity for demand and generation and produced an implementation model that can be adopted by other DNOs. This shows that C2unlocks real benefits for customers such as quicker new network connections at lower cost and cheaper DUoS costs.

Our industrial and commercial customers are willing to sign up to C2contracts

Customers were offered a monthly payment or a reduced new connection charge in exchange for allowing us to manage their connection in the event of a fault. During the project we signed up 10 existing customers and 10 new connection agreements.

C2improves our customers’ power quality perception

We surveyed customers on the trial circuits to monitor the effects of C2technology on power quality. Our findings show that the introduction of C2did not have an adverse effect on overall customer experience and in many cases improved customer perception of their electricity service.  For a full review of the project findings please see our main closedown report. Alternatively please see below for a summary of the project’s key subject areas and associated reports.


Commercial customer engagement Customer engagement – impact on customers
Technology implementation and effectiveness
Commercial framework for demand response services
Evaluating the benefits of post-fault demand response – network performance
Evaluating the benefits of post-fault demand response – carbon impact
Evaluating the benefits of post-fault demand response – economic 
P2/6 security of supply 
Six-monthly reports   Presentations