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Steve Cox - Engineering & technical director

Steve is a highly experienced senior manager and director with over 30 years experience across the electricity supply industry in commercial management, asset management, regulation, operations, training and development. Eight years of this was within a multi industry utility. He has managed teams of over 400 employees across all aspects of distribution engineering and has a proven track record of successful programme management of major capital and IT investment projects. Steve chairs the Distribution Code Panel and is a member of the Grid Code Review Panel.

Steve is leading Electricity North West’s innovation, strategic planning and policy activities. He has overall oversight of our innovation projects and the quality of project deliverables.

Kieran Bailey - Innovation engineer

Kieran joined United Utilities (subsequently Electricity North West) in 2003. Since joining he has carried out a number of technical roles including grid and primary planning engineer and 132kV outage planning engineer, going on to become outage planning team leader where he led a team of seven. He has a BEng (Hons) in electronic engineering from Salford University and is a chartered engineer. Kieran is also an HV authorised control engineer and has been able to put these skills to use in carrying out a number of CLASS trials since joining the future networks team.

Kieran was responsible for the completion of the CLASS trials, research activities and project closedown and is now the technical and analysis workstream lead for the Respond project.

Lauren Blewitt - Innovation project developer

Lauren joined United Utilities (subsequently Electricity North West) in 2009 after completing a BSC (Hons) in sociology and criminology at the University of Huddersfield . She also has an NVQ Level 3 in customer service. Since joining Electricity North West, Lauren has carried out a number of roles in the connections and energy solutions teams. In her current role she assists in the development and submission of Network Innovation Competition (NIC) project bids and in 2015 helped secure £5.5 million funding for the Celsius project. 


Cara Blockley - Innovation bids manager

Cara has eight years experience of the electricity distribution industry. She previously worked as a procurement specialist in the electricity and pharmaceutical sectors. In her current role, Cara manages the bid development and submission and secures funding for our flagship innovation projects. As the lead author of bid submission materials, Cara also performs compliance assurance activities to ensure that projects are delivered in accordance with the commitments made during the bid process and within the spirit and intent of the overall bid submission.

Dr Geraldine Bryson - Innovation implementation manager

Geraldine joined United Utilities (subsequently Electricity North West) as a graduate engineer in 1998. She has a BEng in electrical and electronic engineering and a PhD in design of generators from Queen’s University, Belfast. After a role in the policy and standards team, Geraldine joined the future networks team in 2012 to provide technical expertise for the portfolio of low carbon projects. This includes the approval of all assets to be deployed/trialled on the Electricity North West network and the development of the associated policies and standards covering the application, design and construction of these assets. Geraldine also project manages a range of NIA projects and facilitates the transition of all projects into business as usual. She provides technical input to the development and submission of our flagship innovation projects and was part of the team which was successful in gaining funding to deliver CLASS, Smart Street, Respond and Celsius.

Damien Coyle - Innovation technical engineer

Damien joined Electricity North West as part of the graduate engineer scheme in 2008. He has a BEng in electrical and electronic engineering from Liverpool John Moores University. As part of his personal development Damien has gained a wide range of experience working in a variety of departments in Electricity North West. Before joining the innovation team in 2013, he worked in operations as a senior authorised fault engineer. Since then he has been involved in a number of innovation projects including C2C, CLASS and more recently Smart Street as the technical lead.

Damien is responsible for the day to day management of Celsius, including the successful delivery of Celsius outputs and communicating progress to stakeholders.




Lucy Eyquem - Innovation project assistant

Lucy joined Electricity North West in 2009 as an executive PA and has since worked across multiple directorates including finance, IT, network strategy and customer. She has a business administration degree and has previously worked with projects and programmes in the import, recruitment and insurance industries. As innovation programme assistant, Lucy supports the innovation project management office which is responsible for overseeing the innovation programme and managing the day-to-day business of ensuring projects meet milestones and budgets.


Jo Fallows - Demand response strategy and delivery manager

Jo has over 28 years experience in the electricity industry across customer retail, energy supply and distribution, in operational and management roles. Before this role Jo was in the distribution regulation team responsible for managing the industry codes and the code change programmes. She co-ordinated and delivered the code changes to ensure Electricity North West remained compliant. She has been involved in numerous IT projects delivering testing, process writing, developing training material and implementation into the business.

In her current role Jo is responsible for developing the demand response strategy as well as identifying and signing up commercial customers to managed connection agreements to provide a demand response. 


Jayne Ferguson - Innovation programme administrator

Before joining Electricity North West Jayne spent five years working in procurement for a printing company and Bunzl Retail, a global industrial equipment supplier.

Since joining Electricity North West in March 2011, she has spent three years working in the procurement team where she delivered a financial system training programme, oversaw the procurement transition from cheque to BACS payments and managed a new vendor process. In her current role, Jayne is responsible for procurement and budget management for the innovation programme and providing event management support. 

Andy Howard - Innovation programme manager

Andy is a chartered engineer with over 25 years experience in engineering and managerial roles in the electricity industry. His experience covers a range of areas from generation through to metering, including policy, design, operations, IT and commercial responsibilities.

Andy brings his programme and project management skills to the innovation team and is responsible for overseeing the innovation programme.



Ben Ingham - Innovation engineer

Ben graduated from UMIST in 2006 and joined Schneider Electric as a bid manager in their project team, tendering for projects ranging from replacement switchgear for United Utilities pumping stations through to parts of the Great Ormond St Hospital refurbishment. After three years he joined United Utilities (subsequently Electricity North West) in the system management team where he spent six years working as a 132kV outage planning engineer and a 33kV authorised control engineer. Ben joined the innovation team in April 2015 as the trials and analysis lead for the Smart Street project.

Tracey Kennelly - Innovation customer delivery lead

Tracey joined Norweb (subsequently Electricity North West) in 1988 and has over 27 years experience in the electricity supply and distribution industries. She has held various roles in operational environments and is a specialist in customer engagement. Tracey has been part of the innovation team since 2014 and is responsible for developing customer strategies and managing customer enquiries linked to our innovation projects. She is responsible for project managing some of our smaller NIA projects and plays a pivotal role in customer and stakeholder engagement activities for our flagship innovation projects.

Paul Marshall - Innovation project manager

Paul has over 26 years experience in the electricity supply industry and has held several senior management roles in the utility industry. He has a proven track record of successful leadership, capital design, contractor and delivery management. 

Paul is now project manager for Respond which is the first UK demonstration of an active fault level management solution that avoids traditional network reinforcement. Paul is also leading the research and implementation of 132kV and 33kV transformer oil regeneration to extend the life of the transformer. 



Tony McEntee - CLASS implementation manager

Tony joined Electricity North West in 2008 having previously spent 20 years at Scottish Power/Manweb and five years in the nuclear industry. A chartered electrical engineer, he is a highly experienced senior manager in technical, regulation, commercial and business management roles. He was also a non-executive director of ElectraLink, which provides data transfer services to the industry, for nine years. Tony has been a member of, and chaired, a number of industry working groups and committees. He is now leading the commercial implementation of Electricity North West’s innovative CLASS project.


Kate Quigley - Innovation customer delivery manager

Kate has over 30 years experience in the electricity supply industry and has held roles in HR, operational management, customer service and project management. She has managed teams of over 100 employees and has a proven track record in establishing customer operations strategies and delivering against regulatory customer service standards.

Kate is leading the customer and stakeholder engagement activities for our key innovation projects. This includes all customer campaigns and surveys that are key to communicating project concepts and assessing customer perceptions of impacts


Dan Randles - Engineering strategy manager

Dan graduated in 1996 with a bachelor’s degree in electrical engineering. He has a diploma in engineering management and is a chartered member of the IET. He completed graduate training with Reyrolle (formerly Rolls Royce Industrial Power) before joining National Grid as a power systems engineer in 1999. In 2003 he joined Electricity North West (formerly United Utilities) as a planning engineer. He has since worked as systems development manager, transmission maintenance manager, quality of supply and technical development manager and most recently as network performance and innovation manager. 

Dan is currently responsible for the development and implementation of the company's network innovation strategy, network performance development and management of company policy, standards and technical specifications. He is responsible for assisting in the development and implementation of a range of large-scale innovation and research and development projects. He also sits on the ENA’s R&D managers group.


Dr Rita Shaw - Modelling strategy (load and innovation)

Rita has 13 years of electricity industry experience, with Electricity North West since 2005. She currently manages the ATLAS project (Architecture of Tools for Load Scenarios), and is responsible for ‘real options’ cost-benefit-analysis. In 2010 Rita completed a doctorate (EngD) on the engineering and regulatory implications for electricity distribution networks of a lower carbon energy system, working jointly with the Centre for Environmental Strategy at the University of Surrey. Rita has a first-class degree in Physics from Oxford, started her career in a renewable energy consultancy and installation company, and is a chartered engineer and member of the Energy Institute.  




Steve Stott - Innovation engineer

Steve joined United Utilities (subsequently Electricity North West) as a graduate engineer in 1999. He has led a team of 15 engineers in field operations providing maintenance and support for protection and technical services up to the National Grid interface level. 

He is a 132kV field control senior authorised protection engineer and is a chartered engineer. Steve is responsible for the specification, procurement and installation of the key technologies on our Respond project.