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Please use the navigation bar at the top of this page to return to the site, or use the search box to find what you were looking for.

We apologise for any difficulties you may be experiencing with our emergency phone line, 0800 195 4141 (Option 1) at the moment.

If you need to tell us about a fault or electrical emergency in your area, please dial this number again and choose a different option (i.e. Option 2 - 4).

You can also email using 'Emergency Contact' in your subject heading.

Alternatively, you can visit our fault map here or get in touch with us on Twitter @ElectricityNW