Skip to content


We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Electricity North West website. However, if you would like to, you can change your cookie settings at any time.

Continue      Find out more

Adjust text size:   A   A   A

Policies and technical references

This page provides a summary of policies and technical references applicable to making connections to the electricity distribution network.


Library of documents.

More info

Auto re-closing

Auto-reclosing employed on 132kV, 33kV, 11kV and 6.6kV networks.

More info

Grid code

Grid code for use of and connection to the national grid system.

More info

Power quality

Or policy on power quality.

More info

Network design policies

Policies for the design of the electricity distribution system.

More info

Telecontrol and system operation

Control and data acquisition system.

More info


Remote control and distribution automation for 11/6.6kV systems.

More info

Distribution code

Distribution code for use of and connection to electricity distribution systems.

More info

Network management

Actively managing the network.

More info


Protection systems.

More info

Earthing and fault levels

Earthing systems and design fault currents.

More info

Third party connections

General requirements for network extensions put into service by others.

More info

Are you a priority customer?

We appreciate that some customers have additional requirements and may have circumstances where a priority service is needed for a variety of reasons.

Learn more

Knowledge centre

Find answers to questions about Electricity North West, including details on electricity connections, power cuts and general enquiries

Check out frequently asked questions and our user guides.

Read more

New website coming soon!

Thanks for visiting our site. We're launching a new website on Monday 30 October, so you may notice some minor disruption to this existing site in the evening when we switch over.

If you need to get in touch and the site is unavailable, you can find us on Twitter or Facebook. In an emergency, contact us by calling free on 105.