Electricity North West Limited ("We") are committed to making our website accessible to everyone, regardless of the technology or the ability of the user.
We are always working to increase the accessibility and usability of our website and adhere to available standards and guidelines. This website is designed and built to W3C accessibility standards.
This site uses cascading style sheets for visual layout. This site uses relative font sizes, compatible with the user-specified "text size" option in visual browsers. If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.
Increasing the text size
If you would like to change the size of text in order to view it clearly on your screen please refer to the instructions below.
PC/Internet Explorer 7/8
From the menu bar underneath the search field, select Page and point to Text size
Increase text size: Hold down the CTRL key and press +
Decrease text size: Hold down the CTRL key and press -
Increase text size: Hold down the Command key and press +
Decrease text size: Hold down the Command key and press -
Accessing downloadable files
We provide many help guides and other documentation on this website as PDF files. Adobe Reader software is the global standard for electronic document sharing. It is the only PDF file viewer that can open and interact with all PDF documents and we recommend it's use for viewing these file types.
If you do not already have a PDF Reader you can download one directly from the Adobe website.
Many internet users with disabilities find websites difficult or even impossible to use simply because of the way they are designed.
This website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers.
Navigating this website
To navigate through this website, please use the menu at the top and left hand side of the page.
If you require any of the information on this page in an alternative format this may be requested via our contact page.
Changes to our Accessibility Policy
We will constantly monitor the accessibility of this site and revise this statement when any changes are made to the website that could impact accessibility.
We are committed to making our website accessible to all our users. We welcome your feedback. Questions, comments and requests regarding this policy are welcome and can be addressed via our contact page.
This accessibility statement was written in February 2012